California CareGivers (California Caregivers HomeHealthCare LLC) Effective Date: September 10, 2026 Last Updated: September 10, 2026
California Caregivers HomeHealthCare LLC (“California CareGivers,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.californiacaregivers.net, use our contact and scheduling forms (including our Schedule a Free Assessment page), or otherwise communicate with us, including by SMS/text message.
By using our website or providing your information to us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and mailing address.
- Form Submissions: Information you provide when scheduling a free in-home assessment, including who needs services, preferred day(s) for contact, and any message or details you submit.
- Communication Records: Records of calls, emails, and text messages exchanged between you and California CareGivers.
- Website Usage Data: Information collected automatically through cookies and similar technologies, such as IP address, browser type, and pages visited.
We do not knowingly collect information from children under 13.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and schedule free in-home assessments or consultations;
- Provide, coordinate, and manage in-home care services;
- Send appointment confirmations, reminders, scheduling updates, and service-related communications;
- Communicate billing and account information;
- Improve our website and services;
- Comply with legal obligations.
3. SMS/Text Messaging Communications
If you provide your mobile phone number and opt in through a consent checkbox on our website (such as on our Schedule a Free Assessment page), California CareGivers may send you SMS text messages related to your inquiry or care services, including appointment reminders, scheduling updates, assessment follow-ups, and service-related communications.
Text Messaging Terms:
- Message and data rates may apply.
- Message frequency varies depending on your relationship with California CareGivers.
- You may opt out of receiving text messages at any time by replying STOP to any message.
- You may request assistance at any time by replying HELP.
- Text messaging opt-in and your mobile phone number will not be shared with, sold, or disclosed to third parties or affiliates for their marketing or promotional purposes. This category of information is excluded from all other data-sharing practices described in this policy, regardless of any other terms in this policy.
- Text messaging originator opt-in data and consent will not be shared with any third parties for purposes unrelated to providing the requested SMS services on California CareGivers’ behalf.
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With vendors who perform services on our behalf (e.g., scheduling software, customer relationship management platforms such as GoHighLevel, payment processors), solely to help us operate our business. These providers are contractually obligated to protect your information and are not permitted to use SMS opt-in data for their own marketing purposes.
- Legal Requirements: When required to comply with applicable law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.
We do not share mobile opt-in consent or phone numbers collected for SMS purposes with third parties for their marketing or promotional use, under any circumstance.
5. Your Choices
- Opt Out of SMS: Reply STOP to any text message from California CareGivers, or contact us directly using the information below.
- Opt Out of Email: Use the unsubscribe link included in any promotional email.
- Access or Correct Your Information: Contact us using the information below to request access to, correction of, or deletion of your personal information.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain business records, and comply with legal obligations.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website or services after changes are posted constitutes acceptance of those changes.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
California Caregivers HomeHealthCare LLC 1100 Corporate Way, Suite #200 Sacramento, CA 95831 Phone: (916) 478-2828 Website: www.californiacaregivers.net Schedule/Contact: www.californiacaregivers.net/getting-started
